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TERMS & CONDITIONS OF USE

Effective Date: January 1, 2025


Welcome to SERENA LI. These terms and conditions ("Terms") govern your access to and use of the website www.srnali.com ("Website"), operated by SERENA LI ("we," "us," "our"). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

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1. Acceptance of Terms
By using our Website, you confirm that you are at the age of consent in your jurisdiction or have the consent of a legal guardian to use this Website. You also agree to abide by these Terms and all applicable laws and regulations.

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2. Use of the Website
You may use the Website for lawful purposes only. You agree not to:

  • Use the Website in any way that violates applicable laws or regulations

  • Engage in unauthorized access, interference, or disruption of the Website or its systems

  • Use the Website to distribute viruses, malware, or other harmful material

  • Collect or store personal information of other users without their consent

We reserve the right to restrict or terminate your access to the Website if you violate these Terms.

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3. Account Creation and Security
To access certain features of the Website, you may be required to create an account. You are responsible for:

  • Providing accurate and complete information during registration

  • Keeping your login credentials secure and confidential

  • Notifying us immediately of any unauthorized use of your account

We are not liable for any loss or damage arising from unauthorized access to your account due to your failure to maintain its security.

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4. Orders and Payment
When you place an order through the Website, you agree to provide accurate payment and shipping information. All orders are subject to:

  • Availability of products

  • Verification of payment details

  • Compliance with applicable laws and regulations

We reserve the right to refuse or cancel orders at our discretion, including but not limited to suspected fraud, pricing errors, or stock shortages.

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5. Pricing and Taxes
All prices listed on the Website are in Canadian dollars (CAD) and are subject to change without notice. You are responsible for:

  • Any applicable taxes or customs duties related to your purchase

  • Ensuring that your payment method is valid and authorized

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6. Intellectual Property
All content on the Website, including text, images, logos, graphics, and software, is owned by or licensed to SRNALI and is protected by intellectual property laws. You may not:

  • Copy, reproduce, or distribute any content without our prior written consent

  • Use our trademarks or logos without authorization​ 

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7. Third-Party Links
Our Website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content, privacy policies, or practices of these external sites. You access these links at your own risk.

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8. Limitation of Liability

To the fullest extent permitted by law, SRNALI and its affiliates are not liable for:

  • Any direct, indirect, incidental, or consequential damages arising from your use of the Website

  • Errors, interruptions, or delays in the operation of the Website

  • Unauthorized access to your personal data due to factors beyond our control

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9. Indemnification
You agree to indemnify and hold SRNALI harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Website.

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10. Changes to the Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. By continuing to use the Website, you agree to the revised Terms. 

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11. Governing Law
These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of Ontario, Canada.

 

SERENA LI shall not be held liable for damage that arises from events beyond its reasonable control. Nothing in these Terms of Use shall exclude or limit SERENA LI's liability to the user for fraud or gross negligence or for any other liability which may not be contractually excluded or limited under any mandatory provision of applicable law. 

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12. Contact Us
If you have any questions or concerns about these Terms, please contact us:


SERENA LI
Email: info@srnali.com

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Last Updated: January 28, 2025

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